FAQ Sheet

History/Background
Symbiotix Management Strategies, LLC (SMS) is a specialized association management company that provides innovative solutions for professional associations and societies. SMS was founded in 2007 by a team of professionals with a combined century of association management experience and industry-specific expertise to help clients achieve their goals.

SMS was born from Symbiotix, Inc., a renowned leader in providing education and marketing strategies that serve pharmaceutical and biotechnology initiatives. SMS is owned and operated by Jo Ann and Tim Rice, recognized leaders in education, management and marketing.

Service Philosophy
SMS is dedicated to helping associations transcend today’s challenging business environment. We deliver industry-focused association management solutions that are innovative and actionable using a continuous-improvement approach that is revolutionizing the association management field.

SMS is a proud member of the AMC Institute and subscribes to its code of ethics and professional practice, signifying our commitment to maintain high ethical standards with regard to the practice of association management. In return for the faith placed in us, we are obligated to conduct our business in a manner beneficial to clients, potential clients, colleagues, members of allied professions and the public.

Services
SMS delivers real time, authoritative insight for professional associations and societies. We provide day-to-day administrative and operational management for client organizations, along with assistance with strategic and continuity planning for long-term success. All SMS services are available per-project or as part of a full service package. Please take the following link for more information about specific SMS services.

Staffing Model
SMS utilizes a unique shared resource model that allows clients to mix and match functional and industry specific resources to reduce costs. We employ a specialized pool of experts including clinically trained staff, meeting professionals, multimedia developers, graphic designers, financial managers and information technology specialists, with varied professional and educational backgrounds.

Because we are able to access the specific expertise our clients need, precisely when they need it, we are able to ensure responsive, high-performance service delivery that saves them both time and money.

Fast Facts

• SMS team members have more than 100 years of combined experience in the discipline of association management
• SMS’ award-winning graphics and multimedia design specialists have a combined 50 years of experience in electronic and print media
• SMS team members carry a combined three decades of multi-industry corporate and association meeting management experience
• SMS team members have more than 35 years of combined industry sales and marketing experience

Contact us to find out what the right people, the right skills and the right technologies can do for your organization.